Privacy Policy

Last updated: March 2026

1. Introduction

Luxor Research ("we," "us," or "our") operates the website located at luxorresearch.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or place an order. By using the Site, you consent to the practices described in this policy.

2. Information We Collect

Information you provide directly: When you create an account, place an order, or contact us, we may collect your name, email address, shipping address, billing address, phone number, and payment information.

Information collected automatically: When you visit our Site, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other browsing behavior through cookies and similar tracking technologies.

Order information: We collect details related to your purchases, including products ordered, order history, transaction amounts, and shipping details.

3. How We Use Your Information

We use the information we collect to: process and fulfill your orders; communicate with you about your orders, account, or inquiries; improve our website, products, and customer experience; send transactional emails such as order confirmations and shipping notifications; detect and prevent fraud or unauthorized activity; comply with legal obligations; and, with your consent, send promotional communications about new products or offers.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our Site. You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Site, including the shopping cart and checkout process.

5. Sharing of Information

Luxor Research does not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our business, including: payment processors to process transactions securely; shipping carriers to deliver your orders; email service providers to send order confirmations and communications; and analytics providers to help us understand site usage. These service providers are contractually obligated to use your information only for the purposes of providing services to us and to maintain appropriate security measures.

6. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption for all data transmitted between your browser and our servers, secure payment processing, and restricted access to personal data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to satisfy legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your personal information; opt out of promotional communications; and request a copy of your data in a portable format. To exercise any of these rights, please contact us at [email protected].

9. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. Luxor Research does not sell personal information. To submit a request, contact us at [email protected].

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18 years of age. If we become aware that we have collected information from a minor, we will take steps to delete that information promptly.

12. Changes to This Policy

Luxor Research reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after any changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at [email protected].